Last Updated: [25 May 2025]
Hum phonbook.in par users ko best local services aur listings ka experience dena chahte hain. Niche aapko milenge clear rules jo refund aur cancellation se related hain. Yeh policy mainly paid services/listings ke liye apply hoti hai.
💼 1. Listing Cancellation:
- Aap apni listing khud kabhi bhi delete/cancel kar sakte hain dashboard se.
- Agar listing manual review me pending hai, to aap cancellation ke liye humse contact kar sakte hain.
- Cancel hone par listing public se hata di jayegi.
💳 2. Refund Policy (Paid Listings/Plans):
- No Refund after Approval: Agar aapki listing approve ho gayi hai ya live ho chuki hai, refund possible nahi hai.
- Request Before Approval: Agar aapne galti se listing submit ki aur wo abhi tak approve nahi hui hai, to aap 12 hours ke andar refund request kar sakte hain.
- Processing Time: Valid refund requests 5-7 business days me process ho jaate hain.
🛒 3. Product Purchase / Buy-Sell Listings:
- phonbook.in khud koi product sell nahi karta. Hum sirf user-to-user platform provide karte hain.
- Kisi bhi product/service deal ke liye refund responsibility buyer-seller ki hoti hai, na ki phonbook.in ki.
❌ 4. Subscription Cancellation:
- Agar aapne koi monthly ya annual subscription plan liya hai (future feature), to aap auto-renewal disable kar sakte hain apne account se.
- Cancellation ka matlab yeh nahi ki aapka pehle ka payment refund hoga.
- Aapka plan current billing cycle tak active rahega.
⚠️ 5. Special Case Refund (Error / Fraud):
- Agar aapko lagta hai ki payment galti se deduct hua ya koi fraud hua hai:
- Hum se turant contact karein 24 hours ke andar.
- Proper proof milne par hi refund initiate kiya jaayega.
📧 Contact for Refund Queries:
- 📧 Email: phonbook8@gmail.com
- 📱 WhatsApp: +91-9131578066
ध्यान दें: Yeh Refund Policy Hinglish me likhi gayi hai aasani se samajhne ke liye. Formal English version chahiye to humse request karein.
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- phonbook.in Refund Policy
- Local Listing Cancellation India
- Paid Business Listing Refund Rules
- No Refund Policy for Live Listings
- phonbook.in Buy Sell Platform Rules
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